Refund policy

Return & Refund Policy

At Jetset Java, we take pride in delivering fresh, high-quality, destination-inspired coffee. Due to the nature of our products, all coffee sales are final and non-returnable.

Because our products are food items, we cannot accept returns or exchanges once an order has been processed and shipped.

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Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery at Conierge@jetsetjava.com with:

• Your order number
• A description of the issue
• Photos of the product and packaging

We will review your request and, if approved, provide a replacement or refund at our discretion.